2021 starts in a way that none of us could have imagined! With the government’s most recent lockdown news, we’d like to reassure our customers about what we’re doing to keep going, and to keep our customers safe.
Everything we organised in the Spring lockdown is still very relevant and is very much in place. The original blog on this is here. At the present time …
Virtual viewings
Since March, offsite static caravans for sale have proved to be a popular option for self-isolation and quarantine accommodation, when sited on customers’ own land. Sean and Alex have refined a virtual viewing system which allows customers to view from home, by phone or PC. This comes with the Static Trader ‘customer-first’ assurance that nothing is hidden and we are on hand to help.
Sean and Alex can …
In all cases, we will be working in our customers interests, guided by government recommendations.
Operational services are ongoing
Our operational services (the transportation and siting of static caravans bought and sold by us) remain up and running currently. The situation is reviewed daily so that we are working in compliance with lockdown news and reviews.
With the four nations of the UK having separate lockdown arrangements, our transport team is working extra hard. All movements require highways documents to be in place, so that we can get our transport vehicles – and the static caravans on them – to the customers who have bought them.
Please bear in mind that, in some cases, this movement has to be carried out in compliance with different sets of guidelines across the UK. So, although we strive to keep disruption to our customers to a minimum, there may be occasions when transportation has to be postponed.
In all cases, we will keep our customers updated and do everything we can to assist.
Keeping us all safe
If you are expecting a delivery and:
Please do make us aware as soon as possible – and definitely before your static caravan is delivered.
And as before:
Please be assured that we will, at all times, be guided by the latest lockdown news and government requirements for businesses such as ours. And until things start to return to normal, please stay safe and let us help if we can.
This is a challenging time for everyone and at Static Trader we remain committed
to the safety and support of our customers.
Some of our office staff are working from home currently, so it’s possible that there won’t always be someone available to answer the office phone during work hours – as Sean and Alex may be out on the sales ground, filming virtual viewings for customers.
So, if you call us on 01797 222 333 and can’t get through, please use the answerphone facility. We monitor and respond to all messages, so we’ll come back to you as quickly as we can.
